Works with Acuity, Square, or ChairBack's own booking
Keep your
chair full.
Automatic loyalty punch cards and perfectly-timed rebooking texts for barbershops, salons, and studios. No paper cards, no manual follow-up. Every visit counts itself.
- Set up in minutes
- Works with your booking link
- 14 days free, no card
Drick's Barbershop
4 more cuts to your Free Cut
What your clients see: live, from a text. No app, no login.
How it works
Three steps, then it's automatic.
Connect once. Every appointment becomes a punch, every drifting client gets a text, every regular stays a regular.
Connect your booking
One click links Acuity or Square - past appointments backfill your clients' punch cards instantly. No booking app? Use ChairBack's own booking page, or just log visits with one tap.
Set your reward
10 cuts for a free cut? 8 for a free beard trim? Your card, your rules, your branding.
Let it run
Punches add up, smart texts go out, regulars come back. You just do the work you love.
The dashboard
Watch the money walk back in.
Every nudge that turns into a booking is tracked to the dollar. Know exactly who's drifting, who came back, and what it earned you.
$1,240
Recovered this month
38%
Rebook rate
86
Nudges sent
12
At-risk clients
Revenue recovered
6 monthsJan
Feb
Mar
Apr
May
Jun
At-risk clients
due for a cutMarcus T.
31 days ago · every 3 weeks
Devon R.
26 days ago · every 2 weeks
Jalen W.
38 days ago · every 4 weeks
ChairBack learns each client's rhythm and flags the ones drifting away. One tap texts them back.
Drick's Barbershop · Today 10:02 AM
Smart nudges
Texts that land at the perfect moment.
ChairBack learns each client's natural rhythm from their visit history. When someone drifts past their usual gap, they get one well-timed text: yours to word, with your booking link inside.
Timing learned per client
A 2-week regular and a 6-week regular get nudged on their own schedules, not a blast on yours.
Your words, your link
Edit the message template, preview it live, and every text carries your booking link.
Respectful by default
Daily send caps, one-tap opt-outs, and instant STOP handling are built in, not bolted on.
Everything included
Loyalty that runs itself.
Punches that count themselves
Every completed appointment automatically adds a punch. No-shows and cancellations never sneak one in.
A rewards page clients open
Each client gets a private magic link: their card, their progress, your branding. No app, no password.
See the money come back
Bookings that follow a nudge are attributed automatically, so the dashboard shows real recovered revenue.
At-risk radar
Clients drifting past their usual gap surface on the dashboard before they're gone for good.
Your whole client book
Search, sort, bulk actions, bonus punches, notes, and CSV export (manual walk-ins included).
Your name, your domain
Connect the domain you own and it lands clients straight on your page — and with your address filled in, your shop shows up when people search on Google.
Charge what the day is worth
Saturday prices on Saturday, holiday rates on holidays, late-night specials at their own price — every rate shown honestly before the client books.
Get paid with 0% commission
Card and Apple Pay at booking straight into your own Stripe account, or Zelle, Venmo, and Cash App direct. Your money never routes through us.
Built-in compliance
STOP replies opt clients out instantly, send caps stop runaway texting, and every message is logged.
Pricing
Start free. Pick the plan that pays for itself.
Every new shop gets the whole thing free for 14 days — no card, nothing to cancel. Then keep everything from $20 a month.
Starter
$20/month
Take bookings online. No texts, no AI.
- Your own online booking page + calendar
- Email confirmations & reminders, add-to-calendar, Apple Wallet
- Digital punch cards, rewards & your branded loyalty page
- Client book, notes & CSV import/export
- Your public mini-site on your own domain
- Card & Apple Pay at booking, or Zelle / Venmo / Cash App — 0% commission
- Insights preview: the headline numbers
Premium
Most popular$34.99/month
Everything in Starter, plus the texts that bring clients back.
- 600 texts a month included
- Confirmation & reminder texts, on top of the emails
- Smart rebooking texts, timed per client
- Win-back texts that recover lapsed clients
- Promo blasts with revenue attribution
- Waitlist with “a slot just opened” alerts
- Full Insights: trends, services, booked vs open hours, goals & the yearly report
- Holiday, weekend & time-of-day pricing, plus special-priced slots
- Square & Acuity sync — reminder texts cover synced bookings too
Premium AI
New$74.99/month
Everything in Premium, plus an AI receptionist on your line around the clock.
- AI receptionist answers client texts 24/7
- Books, reschedules & cancels by text
- Fills freed slots automatically when someone cancels
- 2,500 texts a month included
- Everything in Premium
No contracts, cancel anytime, switch plans whenever you like. The average shop recovers several no-show-again clients a month: the whole bill, many times over.
FAQ
Quick answers.
Do my clients need to download an app?
No. Each client gets a private magic link to their punch card. It opens in the browser from a text. No account, no password, no app store.
Does it work with my existing Acuity account?
Yes. You connect Acuity once with one click. Past appointments backfill automatically, new ones flow in as they happen, and clients with synced appointments get reminder texts just like native bookings — you don't have to move your booking anywhere.
Can I use my own domain?
Yes. Connect a domain you own from your page settings and anyone who types it lands straight on your booking page. We show you the two records to add wherever you bought it (GoDaddy, Namecheap, and so on) — most domains connect in minutes.
Will clients find me on Google?
Your page carries the structured business info Google reads — your name, address, hours, photos, and reviews — so once your address is filled in, your shop can surface for local searches. Own a domain? Connect it and it points people straight to your page.
What counts as a punch?
Completed appointments. Cancellations and no-shows never earn punches, so cards stay honest.
What if a client doesn't want texts?
They reply STOP and they're opted out instantly. You can also opt anyone out (or back in) from the dashboard.
I'm not on Acuity, can I still use it?
Yes. Add clients in seconds and tap “Log visit” after each appointment: punches, rewards, and rebooking texts all work the same. Acuity just makes it automatic, and you can connect it anytime.
How much does it cost?
Three plans. Starter ($20/month) is your online booking page, calendar, client book, punch cards and email confirmations - no texts, no AI, and a preview of Insights. Premium ($34.99/month, 600 texts included) adds the texting that brings clients back - rebooking nudges, win-backs, promo blasts, waitlist alerts - plus the full Insights picture and auto-sync with Acuity or Square. Premium AI ($74.99/month, 2,500 texts included) adds an AI receptionist that answers client texts and books appointments 24/7. Every new shop gets a 14-day trial of the whole thing, and one rebooked regular typically covers the month.
Is it only for barbershops?
No. Salons, nail studios, lash artists, spas, and tattoo studios run the exact same playbook: visits earn punches, drifting clients get a perfectly-timed text. Pick your industry at signup and the defaults match your business.
Your regulars, on autopilot.
Stop losing clients who just forgot to rebook. ChairBack brings them back to your chair.
No credit card. Connect Acuity or Square - or use ChairBack's own booking - and your punch cards fill themselves.